Service Updates
Status: Upgrade Successfully Completed
To ensure the highest level of privacy and operational stability, we have officially migrated our primary domain to NewCloneWatches.com.
This transition includes a major security overhaul. All sensitive customer data has been encrypted and moved to secure offshore servers (Iceland), ensuring your information remains 100% confidential and protected from external interference.
For a detailed report on our new security infrastructure and service commitments, please read our official statement below:
Status: Migration Successfully Completed
We are writing to inform you that between December 2nd and December 3rd, we successfully completed a major infrastructure upgrade.
🔹 Domain Change:
As part of this update, our official website has moved from clonewatches.com to NewCloneWatches.com. Please update your bookmarks to our new home.
Why the change?
This transition allows us to provide a more secure, faster, and reliable shopping experience for our global customers.
Technical Notice: While the migration is complete, our technical team is continuing to optimize server performance in the background. You may experience brief loading delays or minor display glitches over the next few days. We apologize for the inconvenience and appreciate your understanding.
Holiday & Work Schedule
Status: Upcoming Holiday / Limited Operations
To celebrate the traditional Chinese New Year (Spring Festival) with our families, our team will be observing a scheduled holiday break. Please carefully review the following timeline to plan your orders:
Orders & Shipping Timeline:
- January 10, 2026: Last day to place new orders.
(Note: From Jan 10 to Feb 10, our team will focus exclusively on fulfilling and shipping existing orders placed before the cutoff.) - February 10, 2026: Shipping Paused. Warehouse operations will close completely.
- March 4, 2026: Normal Operations Resume. We will start accepting new orders and resume shipping.
Customer Support Schedule:
Regular customer service will pause on February 10th. However, we will have limited staff available specifically for urgent after-sales support on the following dates:
- February 14
- February 21
- February 25
- March 1
Full team and regular support hours will return on March 4, 2026.
We apologize for any inconvenience and thank you for your understanding and continued support!
“Please note: All schedules and arrangements above are subject to change based on operational conditions. Please refer to this page for the most up-to-date information.”
Other Updates
Status: High Volume / Global Logistics Congestion
Due to the global surge in parcels during Black Friday and the upcoming Christmas season, international shipping carriers and customs facilities are currently experiencing significant backlogs.
What you need to know:
- Potential Delays: Transit times may be longer than usual due to these external factors (force majeure).
- Reshipping: In rare cases, packages may be returned by logistics hubs due to volume overload. If this happens, we will immediately generate a new tracking number and reship your order to ensure delivery.
Our Guarantee Remains Unchanged:
Despite the congestion, we continue to prioritize your orders using premium shipping channels. We guarantee a Door-to-Door delivery service with NO customs or duty issues.
We are on it:
Our logistics team is monitoring every shipment and submitting “push tickets” to carriers to expedite movement daily.
Recommendation: If you have a specific deadline, please contact our customer support to confirm feasibility or place your order well in advance to allow for buffer time.